Privacy Policy

SOV17 builds and operates software products including Manorly and Gatelo. Contact us at hello@sov17.tech for privacy questions.

Information we collect

• Information you send to us, such as email address, name, company, and message content.
• Basic website diagnostics, such as browser type, approximate location, referring page, and error logs if analytics or hosting diagnostics are enabled.
• Product account, billing-reference, and support data when you use a SOV17 product.

Payments

SOV17 uses payment providers for checkout and billing. Where Paddle is used, Paddle may act as Merchant of Record and process payment, tax, invoice, and subscription data. SOV17 does not store full card numbers on its own systems.

How we use information

• To respond to inquiries and support requests.
• To provide, secure, debug, and improve SOV17 products.
• To maintain billing, entitlement, audit, and legal records.
• To comply with applicable law and payment-provider requirements.

Sharing

We may share information with service providers that help us host, secure, operate, analyze, and bill for our products. We do not sell personal information.

Retention

We keep information only as long as needed for product operation, support, billing, security, legal, and audit purposes.

Your choices

You may contact us to request access, correction, or deletion of information associated with you, subject to lawful retention obligations and product-security requirements.